Jenny Sowyrda, manager of community strategy and operations at HubSpot, shared a great analogy with me about community management:...
JoinedMarch 6, 2022
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You lost that lovin’ feelin’. Fun to hear on the oldies station. Not so fun to hear from your community...
Generative AI prompts a lot of reactions from content marketers. Everybody seems to have an opinion — or more than...
Matthew Stibbe, CEO of Articulate Marketing, told me, “Community is not the cult of celebrity. It’s a reciprocal thing. It...
If you‘ve seen other posts I’ve written about community management, you know I used to manage a Facebook community for...
In a perfect world, my car would run on starlight and dreams, fries would taste good reheated, and we would...
My wife had already fed our dog. Undeterred, the dog sat by her bowl with an innocent yet hungry look....
Brands build online communities around their target audiences....










