In this episode of the Duct Tape Marketing Podcast, I’m doing a solo show. I’m talking about the many forms and channels of customer communication that exist and the strategies I believe is critical for small businesses to implement today. I share a little bit about a solution I’m working on to help small businesses with unifying their communication channels that way no customer opportunities are missed in the future.
There are a million ways to communicate with customers today, and because of that, so many opportunities fall through the cracks. The holy grail of communication is having one unified source to manage your customer communication – and it’s a problem I’m working on creating a solution for which I discuss more in this episode. Join me as I dive into the many ways customers communicate with businesses of all sizes today and how implementing automation in your communication with customers is the key to not letting opportunities slip through the cracks.
Topics I Cover:
[2:34] Where business owners are missing tons of opportunities today
HubSpot Podcast Network is the audio destination for business professionals seeking the best education and inspiration to grow a business.
Running a small business means doing it all. You deserve an online marketing platform that does the same! Semrush is an all-in-one platform that will lighten the load. Handle SEO, social media, and advertising all in one place. Attract new customers, save time and money on marketing, and get ahead of the competition. New to online marketing? No problem! Semrush will get you started. If you’re ready to grow online, try Semrush free today at semrush.com/now.